RETURN & EXCHANGE POLICY
1. All return requests must be initiated within 30 days your package has been delivered.
2. All items must be returned in their original condition.
*Subject to our terms and condition
- Items marked as FINAL SALE cannot be returned or exchanged.
- Items that have been worn, damaged, washed, are missing tags, or altered in any way are not eligible for returns.
Refunds are issued to your original account or as a ROYALI Cash Coupon**, which can be used as store credit.
|Refund method||Cash Coupon*||PayPal||Credit Card|
|TIME FRAME||INSTANT||3 Business Days||3-5 Business Days|
** Items purchased with ROYAL Cash Coupon are final sale and cannot be returned or exchanged.
No, Gift Cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law).
If you have any other questions, please contact our customer service team via the Contact Us page.