Shipping policy

HEYNEMO only ships its products within the continental United States, and does not ship to any territories or small islands outside of the mainland US and offers free shipping on all orders.

HEYNEMO processes and ships orders within 1-2 business days. It may take 2-5 business days for the product to reach the customer, depending on their location.

To return your product, you should mail your product to: 4977 ALLISON PKWY STE C VACAVILLE, CA 95688

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.