Return

Check my return

Rest assured, returns are monitored every step of the way. To quickly receive an update on your return please contact us with your order number or return tracking number.

Damaged or defective item

If any damages or manufacturing defects are reported within 30 days of delivery, we will make it right. Please contact us at service@heynemo.com with photos and a description of the problem and...

Start a return

Love it, or we’ll take it back. We’ve been very thoughtful in every detail of the design and construction of our products to ensure that you’re totally satisfied with your...

Return Policy

A note on returns Please note, we are only able to accept the item returns in its original boxes. So please keep the boxes until the whole set is assembled. And we...